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Terms and Conditions

Discounts for Seniors.

No Extra Charge on Weekends.1800 694 376

Schedule online & save $25!*

* Cannot be combined with other offers

Air Conditioner Give Away Contest Terms and Conditions

1. NO PURCHASE NECESSARY TO ENTER OR WIN. Purchase will not improve your chances of winning. Sweepstakes (“Sweepstakes”) is only open to legal residents of the Australia residing within 50 kilometer of the Sydney, age 18 years or older, except employees ofService Heroes Plumbing, Electrical, and Air Conditioning, (the “Sponsor”) and their respective officers, directors, agents, advertising or promotion agencies, affiliated entities, and their immediate families or household members. Void wherever prohibited or restricted by law. Sweepstakes is subject to all federal, state and local laws and regulations and shall be governed by Australian Law. By entering the Sweepstakes, entrants: (i) agree to accept and be bound by all terms of these Official Rules and Regulations, and (ii) agree that the residing courts have jurisdiction over any dispute or litigation arising from or relating to the Sweepstakes and that venue shall only be in Sydney, Australia.

2. HOW TO ENTER: Entry period is from April 27, 20182 to May 27, 2018. To enter and to be eligible, participants must: (i) “like” theService Heroes Plumbing, Electrical, and Air Conditioning Facebook page (ii) Share the post from Service Heroes Plumbing, Electrical, and Air Conditioning (iii) Send a description of why the nominee should win the free air conditioner in under 500 words. Limit one (1) Entry per person.

Sponsor is also not responsible for technical, hardware, telecommunications or software failures of any kind, or other errors or problems which may occur in connection with or relating to the Sweepstakes, whether computer, technical, telephone, mechanical, typographical, human or otherwise, including, without limitation, errors or problems that may occur in connection with the administration of the Sweepstakes, the processing of entries, the announcement of the prizes, in any Sweepstakes-related materials or that may limit prize fulfillment or a participant’s ability to enter the Sweepstakes. Sponsor reserves the right, in its sole discretion, to cancel, modify or prematurely conclude the Sweepstakes should any malfunction, fraud, tampering, unauthorized intervention or other cause beyond their control corrupt the administration, security or proper operation of the Sweepstakes. False or deceptive Entries or acts will render the participant ineligible and Sponsor reserves the right to disqualify any participant who attempts to undermine the legitimate operation of the Sweepstakes by tampering with the Sweepstakes procedures, acting in a disruptive manner or violating these Official Rules. Any attempt by an individual to deliberately damage or undermine the legitimate operation of the Sweepstakes may be in violation of criminal and civil laws. Should such an attempt be made, Sponsor reserves the right to seek remedies and damages (including attorneys’ fees) from any such participant to the fullest extent of the law, including criminal prosecution.

3. HOW TO WIN: One (1) winner (the “Winner”) will be chosen by a vote from three (3) representatives of Sponsor on May 30th, 2018 from all eligible Entries received throughout the Promotional Period. The decisions of the Sponsor will be final and binding on all participants in all matters related to the Sweepstakes. The odds of winning will depend on the total number of eligible Entries received throughout the Promotional Period. Winner will be notified by Sponsor via phone and/or email and within ten (10) days of the drawing via either the telephone number or e-mail address provided on his or her Entry. Winner must reply within ten (10) days of notification either via fax, email or by calling the phone number provided upon prize notification, or else an alternate winner will be selected. In the event that the Sweepstakes is canceled or ended prematurely due to the reasons set forth in paragraph 2, above, the Winner shall be randomly chosen by a representative of Sponsor from all eligible Entries received as of the time of the impairment.

4. PRIZES: One Winner will receive a home central air system installed byService Heroes Plumbing, Electrical, and Air Conditioning. The approximate market value (“AMV”) of this prize varies by housing situation but is not to exceed Four thousand dollars ($4,000). The winning house has to be set up for an air conditioning system and electrical is not included with this prize.  No substitutions, partial acceptance, transfer of prizes or cash redemptions permitted by the Winner. Sponsor reserves the right to substitute a prize of equal or comparable value in the event a described prize or any portion thereof is unavailable for any reason whatsoever. Winner and winner guests are solely responsible for the reporting and payment of all federal, state and local taxes incurred by acceptance and use of the prize (or any portion thereof), if applicable. All prize details are at Sponsor’s discretion.

5. GENERAL RULES AND REGULATIONS: By entering this Sweepstakes, entrants and their guests: (i) agree to be bound by the decisions of Sponsor which are final and binding in all matters, (ii) grant Sponsor,Service Heroes Plumbing, Electrical, and Air Conditioning and their designees the right, unless prohibited by law, to use their names, cities and states of residence, voices, pictures, biographical information and likenesses, without compensation, notification or permission, for the purpose of advertising and publicity in any and all manner or media, now or hereafter known, throughout the world in perpetuity, and (iii) represent and warrant that they are not participating in the Sweepstakes in the capacity of a reporter and further represent and warrant that they will not write, blog about, publish or cause to be published any article or book about their participation therein. In order to claim the prize, the Winner: (i) must meet all eligibility requirements, (ii) be required to produce proof of identity, address and birth date, and (iii) must each execute and return (as applicable) certain winner documents, including but not limited to an affidavit of eligibility, tax acknowledgment form, liability release and, except where prohibited by law, use of name and likeness releases. Such documents must be completed in full and returned within seven (7) days of issuance either via facsimile, via .pdf/scanned e-mail or via Australian Post registered mail. Failure to do so or if: (i) any prize or prize notification is returned as undeliverable, (ii) a Winner declines his or her prize, or (iii) a potential Winner is determined to be ineligible for any reason will result in disqualification of such Winner and an alternate winner may be selected by random drawing at the Sponsor’s sole discretion. Sponsor will use reasonable efforts to pick an alternate winner but in the event an alternate winner cannot be determined, the prize will not be awarded. If such is the case, such Winner’s prize may not be awarded.

Sponsor and their respective officers, directors, agents, advertising or promotion agencies, prize providers and affiliated entities expressly disclaim any responsibility and participants agree to hold Sponsor and their respective officers, directors, agents, advertising or promotion agencies and affiliated entities harmless from liability for any injury, disability or loss to any person or property (including allergic reactions and/or death) relating to participation in this Sweepstakes (including the manner in which the Winner is selected and confirmed), the delivery and/or subsequent acceptance, use or misuse of any of the prizes or services awarded and claims based on publicity rights, defamation or invasion of privacy. Neither Sponsor nor their officers, directors, agents, advertising or promotion agencies, prize providers and affiliated entities are responsible for: (i) any loss (financial or otherwise), liability, injury (including death) or damage to persons or property which may be caused directly or indirectly, in whole or in part, by the use or misuse of any prize items provided, or (ii) any loss (financial or otherwise), injury or damage to persons or property which may be caused directly or indirectly. Sponsor and their respective officers, directors, agents, advertising or promotion agencies, prize providers and affiliated entities further assume no liability either for the cancellation, modification or premature conclusion of the Sweepstakes for any reason or through the acts or defaults of any company or person providing any prize. All such losses or expenses must be borne by the affected participants and/or Winner.

Promotional Offers Terms and Conditions

All Offers

* Offers are only valid when work is completed.
* Offers are only valid when presented whilst the technician is on site for the first visit and when he presents any pricing or quotation for work completion.
* Offers are not valid with any prior completed works.
* Offers are limited to one coupon per transaction.
* Discounts can only be applied to works during normal business hours (7am-3pm – Monday – Saturday).
* Not valid with any other offers or coupons.
* Offers will expire as per their written expiry date or when one is not present offers expire within 12 months of distribution.
* Offers are not valid with commercial works, strata work, or any real estate tenanted works.

Dispatch Fee

* Our Dispatch fee is a minimum charge to have our expert attend your home of office. This charge does NOT INCLUDE and works to be carried out.

Drains Cleared from $88*

* This is an internet and mail card special for domestic clients only.
* The offer says “Blocked Drain Specialists – Clear your drains from $89 OR IT’S FREE*”
* This includes the use of drain rods or hand tools.
* The use of specialised CCTV equipment is not included with this promotion.
* This offer is only valid for domestic homes.
* This will be priced at the Service Heroes company price and the discount will apply to the given price.
* This will be clearly documented in both the quote and invoice.
* This is covered by our lifetime warranty on workmanship.

Online & Print Discount – $50 Off

* This promotion does not expire and is valid with any completed works.
* This discount is not valid for use with the dispatch fee.
* This offer is only valid for domestic homes.
* This will be priced at the Service Heroes company price and the discount will apply to the given price.
* This will be clearly documented in both the quote and invoice.
* This is covered by our lifetime warranty on workmanship.

Promotional Postcard & Email – $100 Off

* This promotion does not expire and is valid with any completed work over $400.
* This discount is not valid for use with the dispatch fee.
* This offer is only valid for domestic homes.
* This will be priced at the Service Heroes company price and the discount will apply to the given price.
* This will be clearly documented in both the quote and invoice.
* This is covered by our lifetime warranty on workmanship.

LED Lights From $66* or $53.90*

* LED Lights $66 or $53.90 includes the supply and replacement of existing fittings.
* The LED plug base will be an additional charge should they not be already fitted.
* No wiring is included with this special.
* Price does not include GST.
* The LED are priced from $66 per light which will include labour and supply of a base model LED light fitting.
* This does not include installation of switches for new lights or dimmers for upgraded lighting.
* This offer is only valid for domestic homes.
* This will be priced at the Service Heroes company price and the discount will apply to the given price.
* This will be clearly documented in both the quote and invoice.
* This is covered by our lifetime warranty on workmanship.

Supply & Install Toilet – $74 OR $75 Off

* Save $74 or $75 on the supply and installation of a toilet.
* The $74 or $75 will come off the final price of the supply and installation of a toilet.
* This discount does not include customer supplied toilets.
* This offer is only valid for domestic homes.
* This will be priced at the Service Heroes company price and the discount will apply to the given price.
* This will be clearly documented in both the quote and invoice.
* This is covered by our lifetime warranty on workmanship.

Gas Point – 15% Off

* This is a maximum saving of 15% which does not apply to shield cover members.
* Shield cover members may be eligible for an additional 5% discount bringing the total discount to 20%.
* This offer is only valid for domestic homes.
* This will be priced at the Service Heroes company price and the discount will apply to the given price.
* This will be clearly documented in both the quote and invoice.
* This is covered by our lifetime warranty on workmanship.

Photoelectric Smoke Alarm – $129

* This includes the supply and replacement of an existing smoke alarm to a latest technology photoelectric smoke alarm.
* This price is for the supply and replacement of an existing smoke alarm with no additional wiring required.
* This offer is only valid for domestic homes.
* Price does not include GST.
* This will be priced at the Service Heroes company price and the discount will apply to the given price.
* This will be clearly documented in both the quote and invoice.
* This is covered by our lifetime warranty on workmanship.

3 in 1 Heat Lamp, Exhaust Fan, & Light – $299

* This includes a 2 heat lamp with exhaust fan, & light supplied and installed.
* This price is for the supply and replacement of an existing heat lamp with no additional wiring required.
* This offer is only valid for domestic homes.
* This will be priced at the Service Heroes company price and the discount will apply to the given price.
* This will be clearly documented in both the quote and invoice.
* This is covered by our lifetime warranty on workmanship.

Preventative Blocked Drain Jet  – $199

* This includes jetting of a line to prevent blockages.
* This will include a maximum of 30 minutes use with specialised jetting equipment.
* In the event that there is a blockage that does not clear using the equipment, an additional quote will be provided to clear and rectify the issue.
* This offer is only valid for domestic homes.
* This will be priced at the Service Heroes company price and the discount will apply to the given price.
* This will be clearly documented in both the quote and invoice.
* This is covered by our lifetime warranty on workmanship.

Reduced Dispatch Fee – Yellow Pages Print Special Only  – $29

* This reduces the dispatch fee by $10 for customer who find us through the Yellow Pages Print advertising channel.
* This special is only valid for the 2017-18 Yellow Pages book and will not be applicable until said time when the book has been distributed.

Air Conditioner Supply & Installation – $1593 inc GST

* This special is for the supply and installation of a 2.5kw base model split system air conditioner system.
* This is for a standard installation of a back to back split system air conditioner and additional charges may apply for non-standard installation.
* This offer is only valid for domestic homes.
* This will be priced at the Service Heroes company price and the discount will apply to the given price.
* This will be clearly documented in both the quote and invoice.
* This is covered by our lifetime warranty on workmanship.

Outdoor Powerpoint Supply & Installation – $250 inc GST

* This special is for the supply and installation of a base model outdoor powerpoint.
* This is for a basic installation of a back to back powerpoint and additional charges may apply for non-standard installation.
* This offer is only valid for domestic homes.
* This will be priced at the Service Heroes company price and the discount will apply to the given price.
* This will be clearly documented in both the quote and invoice.
* This is covered by our lifetime warranty on workmanship.

Call 1800 694 376 to book a service hero today!